[London Outage] London, United Kingdom experiencing degraded performance

We're aware of an issue impacting London, our upstream network provider Cosmic Guard is actively working to resolve the issue, and changes are being applied.

A detailed status page for Cosmic Guard on this incident can be found here: https://status.as30456.net/cmn31qz0511dmt3c6v3eht9fm

We apologize for any inconvience, and thank you for your patience while the issue is being worked on.

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Our previous status regarding NA/EU scheduled hardware upgrades to Ryzen 9 9950x CPU's exclusively, can be found here: https://status.gamehostbros.com/r/8caa27080643708216e9eb969a23fbee/incident/543FZicnP1FK/

Additional nodes also being replaced by newer hardware:
+ us-la-04-006
We're aware of an issue impacting London, our upstream network provider Cosmic Guard is actively working to resolve the issue, and changes are being applied.

A detailed status page for Cosmic Guard on this incident can be found here: https://status.as30456.net/cmn31qz0511dmt3c6v3eht9fm

We apologize for any inconvience, and thank you for your patience while the issue is being worked on.

------------------------

Our previous status regarding NA/EU scheduled hardware upgrades to Ryzen 9 9950x CPU's exclusively, can be found here: https://status.gamehostbros.com/r/8caa27080643708216e9eb969a23fbee/incident/543FZicnP1FK/
Scheduled
We're aware of an issue impacting London, our upstream network provider Cosmic Guard is actively working to resolve the issue, and changes are being applied.

A detailed status page for Cosmic Guard on this incident can be found here: https://status.as30456.net/cmn31qz0511dmt3c6v3eht9fm

We apologize for any inconvience, and thank you for your patience while the issue is being worked on.
Scheduled
We're aware of an issue impacting London, our upstream network provider Cosmic Guard is actively working to resolve the issue, and changes are being applied.

A detailed status page for Cosmic Guard on this incident can be found here: https://status.as30456.net/cmn31qz0511dmt3c6v3eht9fm

We apologize for any inconvience, and thank you for your patience while the issue is being worked on.
Ryzen 9950x Hardware Standard Upgrades on 23 Mar 2026 12:12:25 (UTC+00:00)
Scheduled
Powerful Ryzen 9950x Hardware Standard Upgrades
We're excited to announce, starting today (3/11/2026), all USA and EU game servers will now be deployed exclusively on powerful Ryzen 9 9950X hardware.

We've made this decision as we want to make sure we provide you with the best gaming experience possible.

What does this mean for existing customers?
Over the next few weeks we will be reaching out to customers on the nodes below via a support ticket to migrate them to newer, more powerful hardware, retiring our Ryzen 7900 and 7950 lineup. Your IP and ports will change when migrating but no files will be affected.

PS: If your node is listed below and you want to migrate to a 9950X server earlier, just open a support ticket and we will upgrade you right away.

Will it cost more to be upgraded?
No! Your plan pricing will remain the same.

What nodes will be retired?
The following nodes will be retired and replaced:

ger-fra-09-001
ger-fra-09-002

uk-lon-09-001
uk-lon-09-002

us-ash-09-001
us-ash-09-002
us-ash-09-003
us-ash-09-008
us-ash-09-009
us-ash-09-010
us-ash-09-011
us-ash-09-012
us-ash-09-013
us-ash-09-014

us-dal-09-001
us-dal-09-002
us-dal-09-003
us-dal-09-006
us-dal-09-007
us-dal-09-008
us-dal-09-009
us-dal-09-010
us-dal-09-011
us-dal-09-012
us-dal-09-016
us-dal-09-021
us-dal-09-028
Dallas node maintenance on 12 Mar 2026 22:47:21 (UTC+00:00)
Completed
us-dal-09-022 will undergo maintenance in relation to system cooling, today on Tuesday 10th of March CST.

We don't expect any data loss to occur.