[Node Outage] us-la-09-003
We're aware of an outage affecting us-la-09-003, and currently investigating the cause.
This has been determined to be a CPU cooler failure, replacement hardware is currently being sourced, further information will be posted.
Update 1: The current ETA for hardware to arrive to the datacenter is on ~Monday, 14th.
Update 2: Shipment was delayed by up-to 24 hours, further information will be posted.
If you're on the us-la-09-003 node and wish to be restored from a daily backup instead, please reach out to support asap so we can get you up and running. We thank you for your patience while we work to resolve the matter.
This has been determined to be a CPU cooler failure, replacement hardware is currently being sourced, further information will be posted.
Update 1: The current ETA for hardware to arrive to the datacenter is on ~Monday, 14th.
Update 2: Shipment was delayed by up-to 24 hours, further information will be posted.
If you're on the us-la-09-003 node and wish to be restored from a daily backup instead, please reach out to support asap so we can get you up and running. We thank you for your patience while we work to resolve the matter.
[Resolved] Node - us-nyc-04-003 on 1 Sep 2026 05:20:38 (UTC+00:00)
We're aware of an outage affecting us-nyc-04-003 and are currently investigating the cause.
Update; System maintenance will be performed to resolve the issue. Further updates will follow.
Update; System maintenance will be performed to resolve the issue. Further updates will follow.
[Investigating] Node Outage - us-nyc-04-004 on 1 Sep 2026 05:00:35 (UTC+00:00)
We're aware of an outage affecting us-nyc-04-004 and are currently investigating the cause.
Further updates will be posted.
Further updates will be posted.