[Node Outage] us-la-09-003

We're aware of an outage affecting us-la-09-003, and currently investigating the cause.

This has been determined to be a CPU cooler failure, replacement hardware is currently being sourced, further information will be posted.

If you're on this node and wish to be restored from a daily backup instead, please reach out to support asap.
[Resolved] Node - us-nyc-04-003 on 1 Sep 2026 05:20:38 (UTC+00:00)
We're aware of an outage affecting us-nyc-04-003 and are currently investigating the cause.

Update; System maintenance will be performed to resolve the issue. Further updates will follow.
[Investigating] Node Outage - us-nyc-04-004 on 1 Sep 2026 05:00:35 (UTC+00:00)
We're aware of an outage affecting us-nyc-04-004 and are currently investigating the cause.

Further updates will be posted.
Completed - Network-Wide Maintenance - Starting August 4th on 13 Aug 2026 11:09:58 (UTC+00:00)
Resolved
Starting Tuesday, August 4th, we'll be performing brief maintenance across every server location to improve overall system performance and stability. Maintenance is staggered by region, with these estimated start times currently scheduled:

Expected downtime per location: 10-30 minutes.

Tuesday, August 4
New York, Beauharnois (Canada), Miami, Ashburn - ~4:00 AM local time - Completed

Wednesday, August 5
Dallas, Chicago, Los Angeles, Portland - ~4:00 AM local time - Completed

Thursday, August 6
Frankfurt, London, Gravelines - ~4:00 AM local time - Completed
Singapore, Tokyo - ~6:00 AM local time Completed
Sydney - ~8:00 AM local time Completed

Thank you for your patience as we continue improving reliability across our network.